Home Improvement Scams

Our goal is for as many of these to remain in your pocket as possible.

When the topic of home inspections arises, most people immediately associate it with real estate transactions. While this connection holds true in many cases, there are instances where I have been called to evaluate issues stemming from sub-standard workmanship. It is worth noting that based on conversations with homeowners and my own observations, the work done by inexpensive contractors can often turn out to be the most costly in the long run.

While it is true that many of these low-cost contractors lack the necessary skills, it's important to highlight that not all of them are dishonest or scam artists. However, over the years, there has been an unfortunate increase in scam activity, with scammers masquerading as contractors. The range of scams is as diverse as the individuals perpetrating them, but let's explore the basics of how one typically operates.

Outline of a Home Improvement Scam
Typically, these scams commence with unsolicited contact—be it through a phone call, text message, or even a knock on the door. Scammers may present various scenarios: claiming to have leftover materials from a neighborhood job, pointing out apparent major issues like a damaged chimney, or offering an irresistible deal contingent upon upfront payment.

The scammers will insist on cash payments and downplay the need for a contract. If met with resistance, they resort to high-pressure sales tactics, often demanding an immediate decision. Eventually, they either disappear with the cash, never to be seen again, or perform subpar work and promptly vanish. When they deliver some work instead of outright theft, the situation transforms from a criminal offense to a civil dispute, which means involvement from law enforcement agencies becomes challenging.

Avoiding Home Improvement Scams
Fortunately, there are numerous ways to minimize the risk of falling victim to such scams. Here are a few effective strategies to consider:

1. Exercise caution with unsolicited offers: In my profession, I can confidently state that neither I nor any reputable contractor initiates direct unsolicited contact with potential clients. Be wary of individuals reaching out to you without prior solicitation.
2. Document everything: A written agreement is essential. Before commencing any home inspection, we insist on a signed agreement that clearly outlines the scope of the work to be done. This practice ensures transparency and protects both parties involved.
3. Beware of cash-only transactions and pressure to act immediately: Reputable contractors not only accept credit cards but encourage their use. Cash-only demands or high-pressure tactics should raise red flags, indicating potential scam activity.
4. Exercise skepticism towards "free" inspections: As an experienced professional, I can attest that running an inspection company incurs costs, making it impossible to offer genuinely free services. Be wary of individuals claiming to provide free home inspections, as they may have alternative motives. Remember, like most home inspectors we do not engage in repair work or offer referrals to repair contractors. 

The Value of Trustworthy Professionals
Throughout my career, I have worked diligently to establish a reputation based on trust and honesty. Being a knowledgeable and unbiased home inspector is a tremendous responsibility. It's important to recognize that inspection companies offering remarkably low prices are likely cutting corners to maintain their rock-bottom rates. Similarly, reputable contractors, who may not come cheap, ultimately save you substantial amounts of money in the long term.

---