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Mike's Home Inspector Blog

InterNACHI Certified Professional Inspector
Halifax, Nova Scotia

Be Aware of Cyberscams! (Part 1)

2/25/2024

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​The home inspection industry is unique in that a) almost all our clients don’t physically meet us until the day of an inspection and b) a successful job usually means that I will never hear from clients again, so often many new clients are rightfully leery of trusting possibly the biggest life decision to someone they have never met in person. This isn’t helped by the fact our industry is completely unregulated and as a new homeowner, it is difficult to tell a skilled inspector from a pretender. One of the ways I overcome this limitation is from this very blog, where I can share my extensive knowledge and experience with inspecting building systems.

Doing most of my business online means I come across many scam attempts. Luckily, I can quickly identify and avoid them, but the sad fact is these cybercriminals are organized, highly skilled and have no problem with draining every penny from your bank account.

There is a misconception that most scams are like the Nigerian Prince or Lottery scam, where an unsolicited email promises a ludicrously large amount of money in exchange for a small fee. Of course, the promised money never appears, and most people can easily see the absurdity of paying money to get money. Unfortunately, scammers are usually far more subtle than this. Here are a few examples of common scams.

Company Imposter Scams
This can take many forms: email, text or even a phone call. The scammer pretends to be associated with a legitimate and well-known organization, such as Amazon, Apple or the local Police. Here is an example of a scam message we received. Looks very legitimate until you take a closer look.  
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There are a number of ways to tell that this email is a scam: 

1) There is no personal or company information listed. In this example, the email doesn't say "dear Inside Edge..."

2) Have you ever known a large, multinational company to highlight how to quickly get a refund and have a "cancellation department"?

3)Legitimate companies in North America do not put "+1" as a phone prefix and this is a sure sign this scammer is based outside of Canada and the United States. That phone number is not listed anywhere online: strange for such a large organization, isn't it? 

4) Speaking of the US, this email is in United States dollars while we are a Canada based business and clearly use a Canadian website.

5)If you check the actual site for this company, they will show you how to check that it's a genuine email from them. Spoiler: this one doesn't meet their criteria. 

I can confidently say that if that phone number still works, I would be instructed either provide a credit card or to give remote access to our bank account to "refund" the money. The scammers would then proceed to attempt to drain the account or rack up a credit card bill. 

Scams usually use a fear-based approach to get you to act immediately before thinking rationally: usually by threatening deletion of accounts, arrest or hacking and sharing your personal details. They will usually insist on you paying them with Gift Cards or Cryptocurrency: the reason for this is twofold: 

1)They are not traceable and can easily be sold on the black market. 

2)Gift Cards and Cryptocurrency (such as Bitcoin) are easy to transfer internationally without providing any ID or being questioned by a bank or other financial institution.

Here is another scam message. Let's pretend for a moment I do have an account with this particular bank. I pull out my wallet and *gasp* that is my card number!  
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The important thing to note is that (almost) ALL cards from that bank start with those four numbers! I can also tell you that if you bank with CIBC your card starts with 4506, TD it starts with 4724 and Scotiabank its 4536 not because I am psychic or because I have a post-secondary degree concentrated in banking theory (this is actually true!) but because this is easily obtained information. If there is any doubt, be sure to reach out to your bank using their published contact information (never click on that link in the text).

Recovery Scams
If you are the unfortunate victim of a scam, it is a near guarantee that you will get a flood of "helpful" people who are looking to get "justice" for you and get at least some of your money back. Unfortunately, these are also scammers. They usually use bot accounts triggered to respond to keywords: I did a recent social media post and almost instantly got 25 responses of people looking to "help". Of course, they all had sketchy links. The only thing you will get from these "helpful" messages is a further drop in your bank account balance.

Romance Scams  
I remember back in my single days doing online dating and the many frustrations that went with it. In addition to the usual problems, I was always on alert for romance scammers. I did run into one who claimed to be a travel nurse currently in Africa with the UN and returning home soon. The pictures were not of a supermodel nor was the message I was sent an obvious scam: it was well written and did not ask for money. I thought there was a chance this could be a real person, but I made sure to proceed with caution. I carefully checked the profile, and I did notice some words and phrases that people raised in North America rarely use.

My suspicions proved correct when the scammer made an excuse that they would prefer to switch to an encrypted message service. Once I refused that was the end of it. If I had to continue, the scammer likely would have provided a sob story about how they needed a small amount of money (perhaps $50). This would have escalated to hundreds and perhaps thousands at a time until I had no money left to give. Sadly, these scammers are not only frequently successful, in some cases they have convinced victims to not trust family and friends. They are getting more skilled at creating fake identities to the point that...... 

Deepfake Scams
This is probably the scariest scam that is developing. It is now possible to create a fake video that is almost indistinguishable from a real video. They usually use famous celebrities but it's only a matter of time before fake videos of ordinary people like yours truly are created. Be aware of things that seem out of character: if you ever see a video of me claiming I only take gift cards as payment that's a clear sign it's not me!  

Tune in next week where we look at some tools you can use to fight back against scammers.   
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Nova Scotia Home Insulation 101

2/11/2024

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In Nova Scotia, our unique climate demands careful consideration when it comes to keeping your home cozy and energy-efficient. Insulation plays a crucial role in maintaining indoor comfort, and understanding the various types available can help you make informed decisions for your property. Here’s a quick look at a few types of insulation I have seen during home inspections. 
​Fibreglass Insulation
This is the most common type of insulation I encounter. The two most common types of this type of insulation are loose fill and batts. 

Advantages
Cost-effective: Fibreglass insulation is generally more budget-friendly than some other options.
Easy installation: It is available in batts or rolls, making it easy to install between wall studs and in attics.
Effective thermal performance: Fibreglass insulation resists heat transfer, keeping homes warm in winter and cool in summer.


Disadvantages
Prone to settling: Over time, fiberglass insulation may settle, reducing its effectiveness. This can be further accelerated by being walked on. 
Can be irritating: Handling fiberglass can cause skin irritation, requiring proper protective measures during installation.
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Spray Foam Insulation
There are two basic types of foam insulation: open cell and closed cell. 
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Advantages

Excellent air sealing: Spray foam forms a tight seal, reducing air leakage and enhancing energy efficiency.
Versatile applications: It can be used in attics, crawl spaces, and walls for comprehensive insulation.
Long lifespan: Spray foam is resistant to settling, providing long-lasting insulation.

Disadvantages
Higher cost: Generally, it is more expensive than traditional insulation materials.
Professional installation required: Proper application of spray foam demands expertise, necessitating the involvement of skilled professionals.
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Rockwool (Mineral Wool) Insulation
This type of material is commonly used in commercial properties. 

Advantages
Fire-resistant: Rockwool provides an added layer of fire protection due to its composition.
Acoustic insulation: It offers soundproofing properties, enhancing overall comfort.This is one reason why many commerical properties use Rockwool between tenant spaces.
Good thermal performance: It is effective in maintaining indoor temperatures in variable climates.

Disadvantages
Higher cost: Rock wool insulation can be more expensive compared to other options.
Heavier than some alternatives: Its weight may be a consideration, especially in certain construction scenarios.


Choosing the right insulation for a Nova Scotian home involves weighing the advantages and disadvantages of each material. Consultation with a local insulation professional is key to making an informed decision based on your specific needs, ensuring your home remains comfortable and energy-efficient throughout the seasons.
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Inside Edge Home Inspections Ltd. 
Halifax, NS
902-209-9921
[email protected]
Proudly Serving the HRM & Central Nova Scotia
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